“…we have to use this moment to forge a new economy in a new global reality.
One of the concrete ways that we can do this is by harnessing the job creating potential of the digital economy, whose growth has only been accelerated by the coronavirus pandemic.
Last week, South Africa was ranked first in the world as a destination for global business services – often called business process outsourcing – in a survey of over 600 executives from eight key sourcing markets, including Australia, Canada, France, Germany, Italy, Spain, the UK and the USA.
This sector includes call centres, technical support and back and front office services for major multinationals and South African firms.”